SnagQue SnagQue

Privacy Policy

Last updated: October 17, 2026

This Privacy Policy explains what personal information SnagQue collects, why we collect it, how it is processed, and your rights regarding your data.

1. Who we are

SnagQue is operated by {{TODO_OWNER: legal name, address, contact}}. If you have questions about this policy or your data, you can reach us anytime at support@snagque.com.

2. What we collect

We collect only the information necessary to provide and sync your service:

  • Account Information: Your email address and a securely hashed password.
  • Your Saved Content: The links, titles, custom notes, screenshots, intent tags, collections, and dictionary entries you choose to save.
  • Notification Tokens: Device push notification tokens used solely to deliver scheduled reminders and your evening digest.
  • Diagnostics and Telemetry: {{TODO_OWNER: diagnostics/crash data, if any}}.

3. How we use your data

We use your information exclusively to:

  • Run the service and synchronize your snags across your devices.
  • Schedule and send your chosen reminders and the daily evening digest.
  • Provide (only if you use it) AI help in the dictionary and notes.
  • Provide customer support when you contact us.

4. AI processing

Text you choose to process with AI help in the dictionary or notes is sent to {{TODO_OWNER: AI provider name}} (saved links and titles are not sent).

Data retention and model training policy: {{TODO_OWNER: confirm provider terms - e.g. whether data is retained or used for training}}.

You can completely disable AI assistance at any time in the app under Settings → AI help in dictionary and notes.

5. Storage and retention

Your data is stored and hosted with {{TODO_OWNER: hosting provider and country}}. We retain your information for as long as your account remains active. Encrypted database backups are maintained for {{TODO_OWNER: backup retention period}} before automated deletion.

6. Data sharing

We do not sell your personal data. We only share information with trusted third-party service providers necessary to operate our infrastructure:

  • Cloud hosting and database infrastructure: {{TODO_OWNER: hosting provider}}.
  • Transactional email delivery: {{TODO_OWNER: email delivery provider}}.
  • AI model processing: {{TODO_OWNER: AI provider name}}.

7. Your rights and choices

You have the right to access, correct, or delete your personal information:

  • In-app deletion: You can delete your account and all associated data at any time directly in the app via Settings → Account → Delete account.
  • Web deletion: You can follow the web instructions on our Delete account page or email support@snagque.com.
  • Export: {{TODO_OWNER: export mechanism and details}}.
  • Jurisdiction specifics: {{TODO_OWNER: confirm with a lawyer regarding GDPR / KVKK / CCPA statutory disclosures}}.

8. Security

We use industry-standard encryption protocols (TLS/HTTPS) for all data in transit between your device and our servers. Passwords are cryptographically hashed and never stored in plain text. Access to production databases is strictly restricted by role-based access controls.

9. Children’s privacy

SnagQue is not intended for or directed at children under the age of {{TODO_OWNER: age, e.g. 13 or 16}}. We do not knowingly collect personal information from children.

10. Changes and contact

We may update this policy from time to time. If significant changes occur, we will notify you through the app or by email. For any questions, contact us at support@snagque.com.